Reputation Automation - Turn Every Happy Client Into a Marketing Asset

Trust drives buying decisions. Silver Spark helps you automate the process of generating, managing, and showcasing social proof — so you can build authority without chasing feedback manually.

We set up smart automations that trigger personalized review requests based on customer actions — like completing a job, finishing a purchase, or closing a ticket. These automations help you capture timely, authentic testimonials when clients are happiest.

Our system routes positive reviews to platforms like Google, Yelp, or Facebook, while giving you control over feedback that may need internal resolution. This improves your public profile while maintaining brand reputation.

Reputation automation supports higher conversion rates, stronger SEO, and more confident buyers — especially for local services, coaches, consultants, and online brands where trust is everything.

Reputation Automation - Build Trust at Scale

Silver Spark helps businesses automate the collection and management of reviews and testimonials — boosting credibility, conversions, and local SEO without the manual follow-up.

  • Review Request Automations. Automatically trigger branded review requests via email and SMS after a purchase, service, or milestone.
  • Testimonial Collection & Routing. Gather positive feedback and route high ratings to public platforms like Google or Facebook — and flag issues internally.
  • Local SEO & Social Proof Boost. Improve your search rankings and credibility with consistent, high-quality reviews that build trust across the buyer journey.

From the blog

Explore strategies for collecting social proof, improving your public profile, and scaling client feedback.

Mentor Showcase: ColorPal

ColorPal Color Studio is an AI-powered color palette generator designed to revolutionize how brands and designers create emotionally resonant and visually cohesive color schemes.

Read more

Building a Better Future: The Silver Spark Internship Initiative

How our FOSS internship program is creating real-world impact by supporting emerging talent, building public-good software, and fostering a culture of remote collaboration.

Read more

Tell us about your project

Our offices

  • Richmond
    8401 Mayland Dr #8198
    Richmond, VA 23294
  • Raleigh
    1000 Centregreen Way
    Cary, NC 27513